However, a fractured preventive maintenance strategy can actually open the door to more breakdowns. You can’t always avoid these situations, but you can make PMs easier so they are done faster and PM compliance can rise. Machine Downtime Versus Uptime. This is usually measured in hours or days. Organizations can leverage MTBF to determine preventive maintenance tasks such as rate of inspections, or introduce preventive actions such as lubrication, greasing and calibrations. Leverage the cloud to work together, better in the new connected age of maintenance and asset 4. The 10% rule says that completed PMs are only considered compliant if they are finished within a 10% time frame of their scheduled maintenance interval. If an asset breaks down and a repair is scheduled for the next day, this task is not included in your calculation for PM compliance. A big part of implementing a successful preventative maintenance program in your business is understanding maintenance failure data, and effectively using them as KPI's. The scope and completeness of the maintenance According to Vanson Bourne research, Average downtime costs 240.000 US dollars per hour according to decision makers in Field service and Service management. 1. If they are being completed infrequently, look into if they even need to be completed at all. "We want 100% compliance, but what typically happens is that only about 60% are done, and only 20% to 30% are done right," Shiver says. Improving PM compliance can go a long way towards strengthening the reliability of your entire organization and making sure none of your valuable time and money goes to waste. But how do you know if your team is effectively executing its preventive maintenance program? Work order backlog. Welcome to our series of blog posts about maintenance metrics. Get the Executive's Guide to Digital Transformation and find out how. PM compliance = 82.5%. PM compliance = 0.825 x 100. In consequence a similar attempt has been made to develop maintenance performance metrics in the next section. Each PM task is meant to weed out any potential problems with assets so they can stay healthy and operating at their best. Mean time to repair (MTTR) MTTR is the measure of the repairable items maintainability. Developing and Implementing Metrics for Maintenance Planning and Scheduling Metrics We often call the Planning and Scheduling group the "hub" of maintenance because it determines the efficiency of your craftspeople by eliminating the avoidable delays of waiting … One method is tracking preventive maintenance compliance (PM compliance). The difference between a successful organization and a s… There is an … To calculate PM compliance, first start by dividing the total number of completed preventive maintenance work orders by the total number of scheduled work orders within a defined period. Thanks to the 10% rule, late PMs can fall outside the compliant category, even if they are eventually completed. Only regularly scheduled, preventive maintenance tasks should factor into your measurement. Fiix® is a registered trademark of Fiix Inc. Figure 2.2: This figure illustrates how many organizations perform a monthly (30-day) preventive maintenance strategy applied to a specific component. All Rights Reserved, A look at the tools that empower your maintenance team, Manage maintenance from anywhere, at any time, Track, control, and optimize asset performance, Simplify the way you create, complete, and record work, Connect your CMMS and share data across any system, Collect, analyze, and act on maintenance data, Make sure you have the right parts at the right time, AI for maintenance. There are two problems maintenance managers can face. Join over 14,000 maintenance professionals who get monthly CMMS tips, industry news, and updates. Without adequate reporting, you are basically flying blind. Then, multiply the result by 100. This can be a problem as it allows delayed tasks to fly under the radar and gives you a false sense of security about the success of your operation. 2. That’s a big risk to take with a potentially important task, but the PM compliance formula wouldn’t register the magnitude of this mistake. Each PM task is meant to weed out any potential problems with assets so they can stay healthy and operating at their best. The PMC formula doesn’t take into account the number of late PMs or how late they are. Debates ensue over what is a KPI, what is a Metric, who should set KPIs and based on what, when and how they should be reviewed, the balance between leading and lagging indicators, the list goes on. You dedicate a lot of resources to your preventive maintenance program. Your PM compliance score is a thermometer that measures the health of your maintenance processes, from your inventory purchasing methods to the way you train and provide resources technicians. To calculate PM compliance, divide the total number of completed PMs in a given period by the total number of scheduled PMs within that period. A world-class level is 90% planned. PM compliance measures how successful your facility has been in completing preventive maintenance tasks and, in doing so, opens the door to building better processes, optimizing your maintenance schedule, reducing downtime, and using resources more efficiently. Eight questions shaping the future of maintenance. If you’re allocating resources to a task that isn’t relevant anymore, these resources will go to waste and your metrics will be skewed. Discovering which tasks are being missed and eliminating these unnecessary PMs saves a lot of time, money, and effort while boosting PM compliance and making technicians feel valued. If you are looking to benchmark your maintenance operation, world class PM compliance is considered to be 90%. Schedule compliance is a maintenance metric that measures the percentage of work orders completed on or before the due date over a given period of time.. How do I improve schedule compliance for my preventive maintenance? Preventive maintenance compliance. It is a variation of the metric called “planned maintenance percentage” that’s discussed below. Preventive maintenance system can be costly and spending time but the This month, we’ll focus on a set of metrics that address performance levels in the maintenance organization: Planned and Scheduled Work Completion Rate, Maintenance Overtime, Preventive Maintenance Hours as a Percentage of Total Work and Emergency Repairs as a Percentage of Scheduled Hours. Data is collected from our fleet management software, and other sources, and translated into charts and graphs that illustrate trends, the … It’s important that you don’t include every maintenance task into your calculations. Calculating PM compliance can also tell you if relevant PMs aren’t being completed consistently. All Rights Reserved, A look at the tools that empower your maintenance team, Manage maintenance from anywhere, at any time, Track, control, and optimize asset performance, Simplify the way you create, complete, and record work, Connect your CMMS and share data across any system, Collect, analyze, and act on maintenance data, Make sure you have the right parts at the right time, AI for maintenance. Back to maintenance Your team completed 40 of those PMs, while 10 did not get finished. Preventive maintenance compliance (PMC) measures the percentage of preventive maintenance tasks (PMs) that have been completed on schedule in a specified time period. Tracking PM compliance can ensure those resources are being used effectively. PM compliance is most effective when used to improve a facility’s preventive maintenance program with the goal of reducing downtime. These tasks won’t fall off the radar and cause not only will your PM compliance improve, but so too will reliability, availability, and production. Take your business to the next level with PM compliance. Once you can identify which important tasks are being skipped, you can begin to find out why. PM compliance also only accounts for preventive maintenance tasks and not reactive maintenance tasks, regardless of if they are scheduled or not. Auditors often look at a facility’s PM program its level of compliance. Late PMs can be just as bad as missed PMs. Click here to see the rest of the series. PM compliance doesn’t account for reactive maintenance tasks that are scheduled as these are often one-time jobs. Copyright © 2020. There’s only so much time in a day, and an emergency can eat up a lot of that time, pushing routine tasks into the background. Poor PM compliance can be a symptom of bigger issues plaguing your maintenance team. Compliance teams often use metrics and KPIs as risk-assessment tools and measurements of compliance success. The world has changed. Knowing where your resources and processes are lacking can help you find a solution and get your PMs back on schedule so critical assets get the attention they deserve. In the example above, the 60-day PM task, it would only be considered compliant if it’s completed within six days of its due date. World class unscheduled downtime: 10% or less Equipment availability: This is a measure of how often a piece of equipment is available for its intended purpose. On first glance, the formula doesn’t account for late PMs or calculating how late they were. The MTTR … This does not apply to GSA vehicles maintained off–site and where the customer delivers the vehicle for service. strategies. In that time frame, there’s a PM that must be done every 60 days. Conducting a PM compliance analysis helps maintenance teams target areas of weakness in their preventive maintenance program. Preventive Maintenance Compliance Monthly report showing the number of vehicles scheduled for PM compared to number of PM’s actually completed, where applicable. For example, let’s say you’re measuring PM compliance for a three-month period. However, they should follow a few simple ground rules to ensure quality input. At all, look into if they are done at the optimal frequency money dedicated to tasks. Performance metrics in the PM compliance = # of completed PMs ÷ # completed... Divide 40 by 50 and multiply the result by 100 to find preventive maintenance compliance metrics! Metrics ( downtime, uptime and number of failures ) preventive maintenance is one tool teams... Make more of an impact, preventive maintenance compliance metrics notice and tend to bypass it according to makers! 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